Terms & Conditions

By accessing and using Good Guys Tyre ("the Service"), you agree to be bound by these Terms and Conditions. If you do not agree to these terms, you must not use the Service. These terms apply to all users, including subscribers, administrators, mechanics, and reception staff.

Good Guys Tyre is a cloud-based workshop management system designed for tyre and mechanical workshops. The Service provides tools for job card management, customer relationship management, vehicle tracking, appointment booking, invoicing, inventory management, and team collaboration.

• You must provide accurate, complete, and current information during registration.
• You are responsible for maintaining the confidentiality of your account credentials.
• You are responsible for all activities that occur under your account.
• You must notify us immediately of any unauthorized use of your account.
• One subscription covers one business location. Multiple locations require separate subscriptions.

• Access to the Service requires an active paid subscription.
• Subscription fees are billed in advance on a monthly or annual basis, depending on your selected plan.
• All prices are in Australian Dollars (AUD) and include GST where applicable.
• Payments are processed securely through Stripe. We do not store your credit card details.
• You may cancel your subscription at any time. Access continues until the end of the current billing period.
• We reserve the right to change subscription pricing with 30 days notice to existing subscribers.

You agree not to:

• Use the Service for any unlawful purpose or in violation of any applicable laws.
• Attempt to gain unauthorized access to the Service or its related systems.
• Interfere with or disrupt the Service or servers connected to the Service.
• Share your account credentials with unauthorized third parties.
• Use the Service to store or transmit malicious code or harmful content.
• Reverse engineer, decompile, or disassemble any part of the Service.

• You retain ownership of all data you enter into the Service, including customer records, job cards, invoices, and inventory data.
• We will not sell, share, or distribute your business data to third parties.
• We implement industry-standard security measures to protect your data, including encryption in transit and at rest.
• You are responsible for ensuring your use of customer data complies with the Australian Privacy Act 1988 and applicable privacy legislation.
• Upon account termination, you may request an export of your data within 30 days.

We strive to maintain 99.9% uptime but do not guarantee uninterrupted access. The Service may be temporarily unavailable due to scheduled maintenance, updates, or circumstances beyond our control. We will provide reasonable notice of planned downtime where possible.

To the maximum extent permitted by Australian law, Good Guys Tyre and its operators shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, arising from your use of the Service. Our total liability shall not exceed the amount you paid for the Service in the 12 months preceding the claim.

• You may terminate your account at any time by cancelling your subscription.
• We may suspend or terminate your account if you violate these Terms and Conditions.
• Upon termination, your right to use the Service ceases immediately at the end of the billing period.
• We may retain certain data as required by law or legitimate business purposes.

We reserve the right to modify these Terms and Conditions at any time. Material changes will be communicated via email or through a notice in the Service. Continued use of the Service after changes take effect constitutes acceptance of the updated terms.

These Terms and Conditions are governed by and construed in accordance with the laws of Australia. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of Australia.

If you have any questions about these Terms and Conditions, please contact us at support@goodguystyre.com.